At betili, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information betili collects from Pakistani players, why we collect it, how it is used and stored, and what rights you have over your personal data. We recommend reading this document in full before registering your betili account.
1.1 Purpose. This Privacy Policy describes how betili ("betili", "we", "us", "our") collects, processes, stores, and shares personal information when you ("player", "user", "you") access and use the betili platform, including the website, mobile-optimised interface, and all associated services including cricket betting, casino games, slots, and customer support.
1.2 Acceptance. By registering a betili account or using the betili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Privacy Policy, you should discontinue use of the betili platform immediately and close your account by contacting [email protected].
1.3 Scope. This Privacy Policy applies to all personal data collected through the betili website at betili.ws, any betili mobile applications, communications between you and betili (including email and live chat support), and all transactional data generated through your use of betili's betting and gaming services. It does not apply to third-party websites or services that may be referenced in betili content.
1.4 Pakistani Players. betili's primary player base consists of English-speaking users located in Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and other major cities. betili handles personal data relating to Pakistani players with the same rigour and protections as apply globally under betili's international gaming license data handling obligations.
2.1 Controller. betili acts as the data controller for all personal data collected through the betili platform. As data controller, betili determines the purposes for which personal data is collected and the means by which it is processed. betili's data protection contact is reachable at [email protected].
2.2 License Obligations. betili processes certain categories of player data as a mandatory requirement of maintaining its international gaming license. These obligations include identity verification (KYC), age verification, responsible gaming monitoring, and anti-money laundering record-keeping. Processing for these purposes is non-optional and cannot be opted out of while maintaining an active betili account.
2.3 Third-Party Processors. betili engages third-party data processors — including payment service providers, KYC verification services, and game technology suppliers — who process personal data on betili's behalf. All third-party processors are contractually bound to process personal data only under betili's documented instructions and in compliance with applicable data protection standards.
3.1 Registration Data. When you create a betili account, we collect the following information as mandatory registration fields:
3.2 Identity Verification (KYC) Data. As part of betili's Know Your Customer process, players may be required to submit:
3.3 Financial Transaction Data. betili records all deposit and withdrawal transactions, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20), transaction amounts in PKR, transaction timestamps, and payment reference numbers. This data is retained for audit, anti-money laundering compliance, and dispute resolution purposes.
3.4 Betting and Gaming Activity Data. betili automatically records comprehensive data relating to your betting and gaming activity, including all bets placed and their outcomes, casino game sessions and results, stake amounts and winnings in PKR, active bonus claims and wagering progress, and session duration and game preferences.
3.5 Technical and Device Data. When you access betili, we automatically collect technical information including your IP address, device type and operating system, browser type and version, referring URL, pages visited and navigation patterns within betili, and session timestamps. This data is used for security monitoring, fraud detection, and service improvement.
3.6 Communications Data. betili retains records of all communications between you and betili, including live chat transcripts, email correspondence, and support ticket content. These records are maintained for quality assurance, dispute resolution, and regulatory compliance.
3.7 Responsible Gaming Data. betili records all responsible gaming tool activations, including deposit limit settings and changes, cooling-off period requests, self-exclusion requests, and session time reminder configurations. This data is essential for delivering effective responsible gaming protections.
The following table summarises the primary categories of data betili collects and their corresponding purposes:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, DOB, address | Account creation & age verification |
| KYC Documents | CNIC copy, proof of address | Identity verification & AML compliance |
| Financial Data | Transaction amounts, payment methods | Payment processing & AML record-keeping |
| Betting Activity | Bets placed, game sessions, winnings | Service delivery & responsible gaming monitoring |
| Technical Data | IP address, device info, browser | Security, fraud prevention & analytics |
| Communications | Support chat, email threads | Customer service & dispute resolution |
| RG Data | Deposit limits, self-exclusion records | Responsible gaming compliance |
4.1 Account Administration. betili uses your registration data to create and manage your player account, authenticate your identity at login, send account-related communications (including deposit confirmations, withdrawal notifications, and security alerts), and provide customer support.
4.2 Service Delivery. Betting and gaming activity data is processed to deliver betili's core services, including settlement of cricket bets and casino game outcomes, calculation and crediting of winnings in PKR, application of bonuses and wagering requirement tracking, and provision of personalised game recommendations.
4.3 Regulatory Compliance. betili is required by its international gaming license to process player data for the following compliance purposes: age and identity verification, anti-money laundering transaction monitoring, responsible gaming intervention (including flagging players showing signs of problem gambling behaviour), and maintenance of audit records for regulatory inspection.
4.4 Security and Fraud Prevention. Technical and device data is used to detect and prevent fraudulent account activity, identify multiple account creation, monitor for unusual betting patterns, and protect the security of betili's platform and all players on it. betili employs automated fraud detection systems that process device and behavioural data in real time.
4.5 Marketing Communications. With your explicit consent at the point of registration or via your betili account communication preferences, betili may send you promotional emails about new games, cricket betting markets, bonus offers, and PSL-related promotions. You may withdraw consent for marketing communications at any time by updating your account preferences or contacting [email protected]. Withdrawal of marketing consent does not affect your ability to use the betili platform.
4.6 Platform Improvement. Aggregated, anonymised usage data is used by betili to analyse platform performance, identify areas for improvement, optimise the user interface for Pakistani players, and inform product development decisions. This analysis does not involve individually identifiable personal data.
betili processes personal data on the following legal grounds depending on the nature and purpose of the processing activity:
6.1 No Sale of Personal Data. betili does not sell, rent, or trade your personal data to any third party for commercial purposes. This commitment is unconditional and applies to all categories of player data held by betili.
6.2 Authorised Third-Party Processors. betili shares personal data with the following categories of third-party processors strictly for the purposes described:
6.3 Regulatory Disclosure. betili may be required to disclose player data to its licensing authority, financial intelligence units, law enforcement agencies, or other regulatory bodies where such disclosure is mandated by law, required under betili's gaming license conditions, or necessary to prevent, detect, or report suspected financial crime. betili will notify you of such disclosures where permitted by law to do so.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of betili's assets, player personal data may be transferred as part of that transaction. betili will provide reasonable advance notice to affected players and ensure that any acquiring entity is bound by equivalent data protection obligations before the transfer is completed.
6.5 No Cross-Border Transfer Without Safeguards. Where personal data is transferred outside of the jurisdiction of betili's gaming license to a third-party processor, betili ensures that appropriate safeguards — including data processing agreements incorporating standard contractual clauses — are in place before any such transfer occurs.
7.1 Active Account Data. Personal data associated with an active betili account is retained for the duration of the account relationship. betili does not delete or anonymise personal data while an account remains open, as retention is necessary to deliver services and comply with ongoing regulatory obligations.
7.2 Post-Closure Retention. Following account closure, betili retains the following categories of data for the minimum periods specified by its gaming license and anti-money laundering obligations:
7.3 Retention for Self-Excluded Players. For players who have activated self-exclusion, betili retains sufficient account data to enforce the exclusion and prevent re-registration during the exclusion period. This is a regulatory requirement and cannot be waived on data deletion grounds during the active exclusion period.
7.4 Deletion Upon Expiry. Upon expiry of applicable retention periods, betili will securely delete or irreversibly anonymise personal data in accordance with its data lifecycle management procedures.
8.1 Encryption. All data transmitted between your device and the betili platform is encrypted using Transport Layer Security (TLS) protocols. Sensitive personal data, including KYC documents and financial information, is encrypted at rest using industry-standard encryption algorithms.
8.2 Access Controls. Access to personal data within betili is restricted on a strict need-to-know basis. betili staff members are granted access only to the categories of data necessary for their specific operational role. All access is logged and subject to regular audit review.
8.3 Password Security. betili stores account passwords using one-way cryptographic hashing with salt. betili never stores or transmits passwords in plain text and will never ask you for your password via email, chat, or telephone.
8.4 Two-Factor Authentication. betili supports two-factor authentication (2FA) for all player accounts. Players are strongly encouraged to activate 2FA to provide an additional security layer protecting their betili account and personal data.
8.5 Security Incident Response. In the event of a data security incident affecting player personal data, betili will notify affected players and relevant regulatory authorities within the timeframes required under betili's international gaming license conditions. betili will provide clear information about the nature of the incident, the data affected, and the remediation steps taken.
9.1 What Are Cookies. Cookies are small text files placed on your device by the betili platform when you access the site. betili uses cookies and similar tracking technologies to maintain your login session, remember your preferences, analyse site performance, and support security monitoring.
9.2 Essential Cookies. Certain cookies are strictly necessary for the betili platform to function. These include session authentication cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. Essential cookies cannot be disabled without preventing access to betili's core services.
9.3 Analytics Cookies. With your consent, betili uses analytics cookies to collect aggregated data about how players navigate and use the betili platform. This data is used to improve platform performance and user experience. Analytics cookies do not collect individually identifiable information.
9.4 Marketing Cookies. With your explicit consent, betili may use marketing cookies to deliver relevant promotions — such as PSL season betting offers — based on your browsing behaviour on the betili platform. You may withdraw consent for marketing cookies at any time via your browser settings or betili's cookie consent tool.
9.5 Cookie Management. You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using the betili platform, but may affect the personalisation features of your experience. betili's cookie consent tool, presented on your first visit, allows granular control over each cookie category.
betili respects your rights over your personal data. The following rights are available to all registered betili players. To exercise any of these rights, contact betili's data protection team at [email protected] with your account username and a description of your request. betili will respond within 30 days of receiving a valid request.
Request a copy of all personal data betili holds about you, including the categories of data, purposes of processing, and third parties with whom data has been shared.
Request correction of any inaccurate or incomplete personal data betili holds about you. Updates to core account data may require re-verification of KYC documents.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to betili's regulatory retention obligations.
Request that betili restricts the processing of your personal data in certain circumstances, such as while a rectification request is being investigated.
Request that betili provides your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
Object to betili's processing of your personal data for marketing purposes or based on betili's legitimate interests. Marketing objections are actioned immediately upon receipt.
11.1 Strict 21+ Policy. The betili platform is strictly intended for persons aged 21 years and over. betili does not knowingly collect personal data from any person under the age of 21. If betili becomes aware that personal data has been collected from a minor, that data will be immediately deleted, the account will be closed, and any funds will be returned to the verified payment method.
If you are under 21, please leave this site immediately. betili enforces mandatory age verification as part of its KYC process. Any person who provides false date of birth information to circumvent the 21+ age requirement will have their account permanently closed and all winnings forfeited.
11.2 Parental Controls. betili recommends that parents and guardians in Pakistan use available parental control tools to prevent minors from accessing online gambling platforms. If you believe a minor in your household has accessed betili, please contact [email protected] immediately for account investigation and closure assistance.
12.1 External Content. The betili platform may occasionally reference or link to third-party content, such as cricket match information, PSL fixtures, or payment provider portals. betili does not control the privacy practices of third-party websites and accepts no responsibility for how those sites collect or process your personal data.
12.2 Payment Provider Portals. When you are redirected to a JazzCash, EasyPaisa, or bank payment portal to complete a deposit or withdrawal transaction, you are subject to that payment provider's own privacy policy for the duration of your interaction with their platform. betili recommends reviewing the relevant payment provider's privacy policy before completing transactions.
12.3 Game Providers. Casino games and slots on betili are delivered by third-party game technology providers. While these providers process certain game session data on betili's behalf under data processing agreements, players should be aware that game providers may maintain their own privacy policies covering data processing activities outside the scope of betili's contract with them.
13.1 Right to Amend. betili reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, betili's data processing practices, or betili's regulatory obligations. The date of the most recent revision is displayed at the top of this page.
13.2 Notification of Material Changes. Where an update to this Privacy Policy involves a material change to the way betili processes your personal data, betili will notify you by email to your registered address no less than 14 days before the change takes effect. Continued use of the betili platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
13.3 Version Archive. Prior versions of this Privacy Policy are available upon request from the betili support team. Players who wish to review previous policy versions for comparison purposes should contact [email protected].
14.1 Data Protection Contact. For all privacy-related enquiries, data rights requests, or concerns about betili's data processing practices, please contact:
Email: [email protected]
Please mark your subject line with "Privacy Request" or "Data Rights Request" to ensure your enquiry is routed directly to betili's data protection team. betili acknowledges all privacy requests within 72 hours and provides substantive responses within 30 days.
14.2 Complaints. If you are unsatisfied with betili's handling of your personal data or the response to a data rights request, you have the right to escalate your complaint to the relevant supervisory authority or data protection regulator. Details of the applicable supervisory authority are available on request from the betili support team.
14.3 Regulatory Complaints. Complaints relating to betili's compliance with its gaming license data handling obligations may also be directed to the licensing authority under which betili operates. Details of the applicable licensing authority are available upon request from [email protected].
Six core privacy commitments that define how betili handles the personal data of every registered Pakistani player.
betili does not sell, rent, or commercially trade your personal data to any third party under any circumstances. Your data is used only to deliver betili's services, comply with regulatory obligations, and keep your account secure.
All data transmitted between your device and betili is protected by TLS encryption. Sensitive data — including your CNIC copy and financial records — is encrypted at rest. betili passwords are hashed and salted and never stored in plain text.
Every betili player has the right to access, correct, delete, or port their personal data. Submit a data rights request to [email protected] and betili will respond within 30 days. Marketing opt-outs are actioned immediately upon receipt.
betili enforces mandatory 21+ age verification through its KYC process. No data from persons under 21 is knowingly retained. Any account identified as belonging to a minor is closed immediately and all associated data is deleted without exception.
betili sends promotional communications — including PSL betting offers and bonus alerts — only where you have explicitly opted in. You can withdraw marketing consent at any time via your account preferences with no impact on your ability to use betili.
All betili data processing activities are conducted in accordance with the data handling requirements of betili's international gaming license. KYC, AML, and responsible gaming data obligations are met through documented, auditable processes reviewed regularly.
Now that you understand how betili protects your personal data, log in to your account and explore our cricket betting markets, live casino, and slots — all secured by industry-standard encryption and operated under an international gaming license.
21+ only. Gambling involves financial risk. Please play responsibly. betili supports deposit limits, session controls, and self-exclusion for all registered players.